Track Your Order
Thank you for shopping with us! We understand how important it is for you to receive your order in a timely manner.
Shipping Timeframe: Once processed, shipments typically take between 4-7 days to arrive in the US and 7-14 days internationally. We appreciate your patience and trust in us.
How to Track Your Order: To track the progress of your shipment, please follow the steps below:
If you encounter any issues or have additional questions, please do not hesitate to reach out to our customer support team under hello@vibraqua.com .
We're here to help!
Expect US orders within 4-7 business days and international shipments in 7-14 days, though times may vary due to external factors. Tracking information is provided for your convenience to monitor your package's progress.
Tracking details are shared after dispatch, typically within 1-2 business days, allowing you to follow your order's journey from our warehouse to your doorstep.
Our 30-day return policy offers you a month from receiving your item to initiate a return for products in their original condition. For a smooth return process, contact us at hello@vibraqua.com, and we'll guide you through the necessary steps!
Your Soniqué package includes 1 Ultrasonic Cleaner, 1 Power Adapter, and 1 User Manual, ensuring you're fully equipped to start cleaning immediately.
Yes, water is typically sufficient for many cleaning tasks. However, adding a mild detergent can enhance cleaning power for specific items, offering versatility to meet your cleaning needs.
Begin your cleaning session by filling the cleaner's tank with water up to the recommended level. Next, carefully select and prepare the items you wish to clean, ensuring they are suitable for ultrasonic cleaning. Connect the power cord to the electrical socket and attach the jack to the machine. To start the cleaning process, simply tap the power button; you'll notice a blue light indicating the machine is at work, and a red light when it's turned off. After the cycle completes, remove your items, gently dry them with a soft, lint-free cloth, and give them a polish for that perfect, sparkling finish.
Have a look at our blog site for more tipps and tricks!
